We appreciate your business, and we are happy to give refunds when they are requested, within the terms outlined below.
For electronic book purchases, we follow the same refund policy that Amazon has for Kindle books. We will fully refund your purchase price within 7 days of purchase if you do not like the book. If there is some problem opening the book file, please let us know so that we can work with you to solve the problem.
For paperback books, we offer a full refund within 30 days of purchase.
Since we give Lesson One for free, you should have a good idea of the quality of the course before your purchase. If there is a problem with the course please let us know so we can work with you. We will give a refund within 30 days of purchase if that is what you desire.
If you purchase a consulting package and are not happy with the quality of the consulting, please notify us immediately. For example, if you purchase a 30-day package, but are not satisfied with the quality of information after the first day, please do not wait until the 30 days is complete before asking for a refund. We want to treat you fairly and give you good quality work, but you should also treat us fairly.
It is always our goal to provide the best quality of products and services. Thank you for your purchase with Expat Island Bookstore!